Twin Falls Rules and Conditions of Entry.

General Rules and Common courtesy... Twin Falls is a clothing free retreat - ie nude (this applies to all guests - unless it is cold). However, it is your responsibility to ensure that you maintain adequate sun protection by using sun block / shade, etc, as appropriate. If your hosts are nude - so should all guests! The pool and surrounding area is definitely a nude zone - no sarrongs, etc, permitted. If you have a desire to wear clothing on hot days you are in the wrong place! Responsible consumption of alcohol is required and normally an 10.30pm (Sunday - Thursday) 11pm (Friday - Saturday) "quiet time" applies except for special events. This are when the timed lights go out! Risk Warning – Things that bite or sting. Twin Falls is a bush area - please pay respect to snakes that may possibly be present. DO NOT try to kill them, (this is when most people get bitten!) merely walk quickly away from them. Beware of ticks, leeches and other biting insects that might be present. We also have stinging nettles, Queensland Stinger trees and stinging bushes. (Another great reason not to go off the walking track!) Risk Warning – Trees / Storms / Gusty Winds. Being under or near trees may be dangerous and could cause injury or material loss. To mitigate these risks, we periodically, and at least annually, inspect our trees around the campgrounds to identify and rectify problems. However, trees can drop limbs, or entire trees can fall, without warning and there is no way of determining when. Thus, occupants and guests must accept these risks as inherent to being outdoors, and around the trees in our retreat. During a storm you should disconnect your power cable until it has passed and if in a tent seek refuge in the barn. Risk Warning – Fires. We are located in a heavily bushed area - in the event of a extreme or catrastophic fire level or fire event you may be asked to pack and leave or relocate for your safety. Guests must not interfere with or use emergency equipement - unless there is a fire. BBQ's and fires can only be lit in the nominated areas. Absolutely no other fires permitted. We are a bush retreat, not a resort or motel/hotel. As there is no rubbish collection here - could you please assist by removing your own rubbish - thanks. If you take anything into the area please ensure you bring it back out! (We do have a compost bin for scraps (no citris / onion / meat). Please do not litter - smokers must not deposit cigarette butts on the ground. Guests must not interfere with or remove any pool cleaning equipment from the pool. We no longer have Day visits. Campers once you have been allocated a campsite - you must not move to another without asking first - vehicles once parked are not to be moved. Under no circumstance is a vehicle to be driven from the B&B to the camping grounds or a vehicle from the camping grounds to the B&B or if you have booked a meal - you must walk there! ALL FLORA and FAUNA are protected. Please leave everything as you found it! (Twin Falls is also a wildlife refuge.) Your music, etc, must not be loud enough to be able to be heard by ANY other guests - normally an 10.30pm "curfew" applies except for special events. Please stay on the existing walking trails - no 'trailblazing' is allowed and you must not go off our property under ANY circumstances. No pets are permitted. Please note our wallabies, possums, goannas and other native animals are not domesticated and as such, their behaviour can be unpredictable. At no times are these visitors to our retreat to be harrassed or fed - please keep all food secure. Drones : Absolutely no Recreational or Commercial Drone / Remotely Piloted Aircraft System (RPAS) or any other forms of aerial photography / video / surveillance are permitted here. Guests are responsible for securing their personal property. We take no responsibility for any loss or damage to your personal property. Caravans / motorhomes - You must not fill your water tanks here and there is no dump point available / you must not empty sewerage cartridges here under any circumstances. We take no responsibility for the weather - there are no refunds or prorata. (We may however issue a credit note depending on circumstances) People who are behaving in an indecent or offensive manner will be asked to permanently leave our property. If you have children with you please ensure their safety especially near creeks / falls and the swimming pool. Children under 18 must be under direct care and supervision of their Parents or Guardians. Please Do not allow children to wander off on their own - they are your responsibility! Kids under 5 are not permitted in the pool. Children are not permitted to swim or be near a creek without CONSTANT Adult supervision. If you leave the pool area so do your kids - even for a moment. Booking Cancellation Policy The deposit for a Cancellation may be used as a full credit (subject to availability) or refunded less an Admin Fee - depending on how close to the arrival date. During school holidays, public holidays and Boxing Day to New Year period, within 14 days - no refunds, 14 + days less 20%, 28 + days 10%. Other times of year - there is no refund for fixed accommodation cancellations within 7 days, within 14 days = less 20%, 28 + days less 10%. Camping cancellations can be used as a credit or refunded less 10% admin fee. No show policy : there are no refunds of deposits / payments if you do not turn up for your booking - a credit may be issued - subject to availability. * Privacy and data retention Policies At Twin Falls, we understand the importance of privacy and are committed to protecting the personal information of our guests. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information during your stay with us. We take imaging of a current photo ID upon arrival to Twin Falls for the first time. This is to ensure bonefides and also in the case of emergency a quick method of identification of persons on our property. Images are normally deleted after departure or with in 2 working days. Yiou are free to cover your DOB / License number as it is not required by SES / RFS / Police, etc. Twin Falls does not use your image in any manner. We may also collect your email address and name(s) with your consent for receiving our newsletter. You can of course unsubscribe at anytime. This data is stored in a standalone database behind hardware and software firewalls to industry standard. Our full policy is outlined below... Our Full Privacy Policy Information We Collect: We may collect personal information such as your name, contact details, payment information, and preferences when you make a reservation or during your stay. This can be in the form of a photo ID or other agreed form of identification. We may also gather non-personal information such as your IP address, browser type, and operating system for analytical purposes. Use of Information: Personal information is used to facilitate your reservation, provide personalised services during your stay, and communicate with you regarding your booking. Non-personal information is utilised for statistical analysis, website optimisation, and to enhance your overall experience. Disclosure of Information: We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your information may be shared with trusted service providers such as payment processors, IT support, and business partners to fulfill your reservation and improve our services. Data Security: We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Children’s Privacy: Twin Falls privacy policy is for over 18 year old adults. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. Updates to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and your continued use of our services constitutes acceptance of the updated policy. Contact Us: If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at twinfallsreception@gmail.com By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for choosing Twin Falls Nature Retreat.